When should a new vehicle warranty start?

[EJP392]

When I look at my ‘22 JGC after clicking on the vehicle and scroll down, the page that comes up displays the expiration date of the factory warranty and my MaxCare warranty dates. FlexCare is a Mopar extended warranty that has to be purchased.

I must be in a different place.

 

[EJP392]

You don't need the sale date. Get a CarFax. It tells you the registered date. That's what it goes off of and it what you need.

Carfax has no registered date - "This is a new car." and "Estimated start date of warranty: 01/01/2024" and "Last CARFAX reading reported on: 0 miles." After I get the title, I'll run another report.

 

[EJP392]

I'm not sure why you proceeded with the purchase if there was already a discrepancy over the warranty start date before you even signed the papers. Regardless, this is clearly not a normal purchase. If you got a great deal on the car because of the hail damage then the price of that deal was a shorter warranty.

I accepted the reduced price because of the paint excluision on the warranty and the loss of one year of value. From the beginning I questioned the warranty start date, and although I may legally be bound to what they gave me because I signed it, I still want to learn what the start date should be, from someone who really knows.

 

[SilverBillet]

The start date on a new car is always from the date the car is put in service

 

[2ndAmend]

The start date on a new car is always from the date the car is put in service

I'm guessing that is the question here. That, and what he signed at delivery.

 

[1971demon]

I accepted the reduced price because of the paint excluision on the warranty and the loss of one year of value. From the beginning I questioned the warranty start date, and although I may legally be bound to what they gave me because I signed it, I still want to learn what the start date should be, from someone who really knows.

Why is there a "paint exclusion" on the warrantee....and on your title...is there any mention of anything like salvage..or any other special notations...

 

[MJS73]

I accepted the reduced price because of the paint excluision on the warranty and the loss of one year of value. From the beginning I questioned the warranty start date, and although I may legally be bound to what they gave me because I signed it, I still want to learn what the start date should be, from someone who really knows.

It should be the date the vehicle is sold to the customer. As you said, that may not be the case with you.

 

[EJP392]

Why is there a "paint exclusion" on the warrantee....and on your title...is there any mention of anything like salvage..or any other special notations...

because of the hail damage, they wrote an exclusion for paint. I don't have the title yet.

 

[Prange]

The start date on a new car is always from the date the car is put in service

Like a Demo for example. You may be the first owner, but the car has some miles on it form the Dealer.

 

[EJP392]

Agreed....but that could get costly

You have to really look for them. I'll probably drive this 3 or 4 years and then trade it in, like I did with the Challenger. It's not going to affect trade in value by then.

 

[1971demon]

because of the hail damage, they wrote an exclusion for paint. I don't have the title yet.

You indicated minor hail damage (3 small dents)...things still aren't quite adding up yet...what was the MSRP..and how much did you pay out the door....

 

[1971demon]

Like a Demo for example. You may be the first owner, but the car has some miles on it form the Dealer.

correct me if I'm wrong...but I'm not sure a demo is considered a "new" car @ purchase

 

[SilverBillet]

You have to really look for them. I'll probably drive this 3 or 4 years and then trade it in, like I did with the Challenger. It's not going to affect trade in value by then.

Paintless dent repair will make it look like new…

 

[1971demon]

You have to really look for them. I'll probably drive this 3 or 4 years and then trade it in, like I did with the Challenger. It's not going to affect trade in value by then.

Unless you have a salvage title...

 

[Jimmy N.]

correct me if I'm wrong...but I'm not sure a demo is considered a "new" car @ purchase

A car is considered "new" until it's titled.

 

[EJP392]

so I got one email from the first response in https://www.hellcatforum.org/threads/when-should-a-new-vehicle-warranty-start.16460/ but no emails since that one.

A car is considered "new" until it's titled.

Certificate of origin is dated 6/26/25. I called the sales manager and told him that is when the warranty should start. He agreed and said he would look into it and get back to me. Holding my breath starting.... now.